Service Department

aftersales service

Requests for UK field engineers to visit your vehicle are made through the Scarab Service desk via our service engineer co-ordinators using this direct method helps achieve the best possible response times and keeps your vehicles downtime to a minimum.

Our Highly trained UK Field Service Engineers are located throughout the UK and their Service vans hold a wide range of parts and specialised tools to help get your vehicle back on the road.

The Scarab factory service workshop has facilities on site to cope with most repairs, including refurbishments, accident repairs, retro-fit work, welding and complete vehicle re-sprays.

Request a Service Engineer for Breakdown & Recovery, General Maintenance or Service.

UK customers based in England* Wales and Scotland should phone 01622 834501 or 01622 834507 or use our Online Support and place a support request and we will get straight back to you.

You can also use our online UK Service Engineer Request.

Request Service For Customers Outside the UK

If you are outside the UK please contact your Local Distributor for further assistance.
All Scarab Distributors are trained to a high standard and will be able to get your machine back on the road quickly if you need more information on your local distributor then please contact us first.

 

Technical Support

We provide an excellent technical support by phone, fax or email or for out of hours by registering with our Online Support.
The Online Support includes a FAQ of common questions and answers and provides complete accesss to Technical Documentation, Vehicle Parts and Operators Manuals from the Downloads section, as well as being a Help Desk to correspond with our service and technical department on specific machine problems.

 

Training Courses

Technical Training courses are available at the factory or on your premises. For more information please use the training menu option.

 

Contract Maintenance

We can offer service and maintenance contracts to promote regular servicing programmes for more information please click here.